Hardwood flooring FAQ
55 homeowner questions, answered clearly.
These are the questions recovered from the original PHR site, plus confirmed repair pricing. Each answer reflects current pricing and the questions we work through during an in-home visit.
What this FAQ does
It gives a safe next answer—not a remote diagnosis.
Answers identify what is confirmed, what an actual floor needs before a claim can be made, and where to go deeper. The remaining 45 planned questions will be added only after their supporting research packets are complete.
Cost & pricing
Cost & pricing
How much does a full sand and refinish cost?
PHR’s current base price for a full sand and refinish is $6.50 per square foot. That is a planning figure for the defined service, not a final written quote for an unknown floor.
Read the cost guideWhat is a buff and recoat, and how much does it cost?
The rebuilt site uses “screen and recoat” for the light-wear service path. Its current starting price is $3 per square foot when the finish and floor are a good fit. For deeper scratches or damage, we’ll look at the floor before choosing the right path.
Compare recoat and refinishHow much does new hardwood floor installation cost?
Nail-down installation has a $5 per square foot all-in base price. Glue-down installation has a $7.50 per square foot all-in base price, including vapor-barrier adhesive. We confirm the floor system and written scope in person.
See installation scopeHow much does hardwood floor repair cost?
Scratch and stain repairs are $400 flat. Board replacement, water damage, and large dings or dents are $600 for 1–5 boards or $800 for 6–12 boards. At 13 or more boards, we stop quoting a repair and talk about a full refinish instead.
See repair packagesIs refinishing cheaper than replacing hardwood floors?
It can be, but the correct decision depends on the remaining restoration path, board condition, repairability, subfloor, and the homeowner’s goal. A web page cannot confirm whether a specific floor should be refinished or replaced.
Compare service pathsAre there hidden costs in hardwood floor refinishing?
The published pricing is intentionally clear about what it does not calculate: repairs, stairs, furniture moving, special layouts, materials, and unexpected conditions are assessed in person. Furniture moving is a separate charge.
Use the price calculatorTimeline & process
Timeline & process
How long does hardwood floor refinishing take?
There is no fixed online timeline for every floor. PHR sets the project timeline after seeing the condition, rooms, access, repairs, chosen system, and work plan, then puts return-to-service guidance in the written scope.
See what to expectHow long does new hardwood floor installation take?
Installation timing depends on the identified product, subfloor, access, layout, preparation, and manufacturer instructions. A project-specific schedule belongs in the written scope after an in-home assessment.
Read installation guidanceHow long do I need to stay off the floors after refinishing?
Use the return-to-service direction for the exact finish system on your floor. PHR does not publish one universal website number because current product instructions and project conditions control that answer.
Read the LOBA product catalogDo I need to leave my home during the refinishing process?
Your job plan decides whether rooms or the home can stay occupied. PHR reviews work areas, access, pets, health sensitivities, doors/windows, product safety instructions, and the exact scope before setting that plan.
Plan the homeowner walkthroughWhat is the refinishing process step by step?
The broad sequence is assessment and scope, area protection and planning, approved surface preparation, identified color/finish work where applicable, cleanup, and final walkthrough. Exact abrasives, fillers, coatings, counts, and timing depend on the confirmed floor and system.
Read the refinishing guideHow long does the finish need to cure before I can put rugs down?
Cure guidance is product- and condition-specific. PHR will not publish a universal rug timeline for unknown coatings; use the written handoff and the current instructions for the identified system.
Read finish-care boundariesPreparation & logistics
Preparation & logistics
What do I need to do to prepare for hardwood floor refinishing?
Bring the actual room plan to the conversation: small items, rugs, fragile pieces, pets, access, parking, alarms, built-ins, doors/windows, utilities, and any health sensitivity. The written scope sets which responsibilities belong to whom.
Read the homeowner walkthroughDo you move furniture, or do I need to do that myself?
Furniture moving is a separate charge. The written scope should clarify what is moved, who moves specialty items, where items are placed, and what needs to be cleared before work starts.
See what to expectCan you refinish floors with furniture still in the room?
PHR decides this from the actual access, work area, furniture, protection needs, and scope. A room-by-room plan may be possible, but furniture is not assumed to stay in place during a particular procedure.
Discuss an in-home planDo I need to remove baseboards before refinishing?
Baseboard treatment is a job-specific scope decision. The condition of the floor edge, trim, transitions, finish direction, and repair needs determine what should be discussed before work starts.
Read the service guideCan I stay in my house while the floors are being refinished?
PHR decides this from the work plan and safety conditions, not a generic yes/no. The written scope accounts for active work, ventilation, product instructions, work areas, pets, access, and the actual project plan.
Review DIY and safety limitsSanding & finish options
Sanding & finish options
What is dustless sanding and is it really dust-free?
No—“dustless” does not mean dust-free. PHR defines the actual controls from the equipment, containment plan, task, and site conditions instead of making a universal percentage-based promise.
Read the homeowner guideWhat types of finish are available for hardwood floors?
The right finish starts with the identified floor and current product information. PHR compares oil, waterborne, or other systems only after checking timing, care, appearance, safety, and the actual floor.
Compare finish-system questionsWhat is the most durable finish for hardwood floors?
No single finish is best for every floor. The right choice depends on the system, room use, existing floor, care plan, and current product information.
Read the LOBA product catalogHow many coats of finish do you apply?
The identified product system and written project plan set the application count. PHR does not promise one universal count because product data sheets and floor conditions control that decision.
Read the LOBA product catalogCan you match the existing finish on my floors?
PHR works toward a close blend, not an invisible or exact match. Existing appearance, wood, light exposure, finish identity, prior repairs, and surrounding rooms all matter, so the floor must be inspected first.
Read the staining guideWhat is the difference between oil-based and water-based polyurethane?
Neither broad category is automatically better. The useful comparison starts with the named current system, its technical and safety data, the existing floor, and the homeowner’s goals.
Read the comparison hubStaining & color
Staining & color
Can you change the color of my hardwood floors?
A color-direction conversation may be part of a full refinishing scope, but feasibility depends on the actual wood, existing finish, repairs, prior staining, and the approved system. The site does not promise a result from a screen image or generic sample.
Read the staining service guideWhat stain colors are most popular for hardwood floors?
The rebuilt site does not present an unsupported popularity ranking. A useful color choice is tested against the actual wood, room light, adjoining spaces, and an approved written scope.
See the showroom boundaryCan hardwood floors be whitewashed or bleached?
Do not assume every floor, finish, species, or existing color can take a particular treatment. It requires inspection and current product-system documentation before PHR can discuss a viable scope.
Read the comparison hubHow do I choose the right stain color for my floors?
Start with the actual floor, natural light, adjacent materials, and the result you want. A project decision requires documented samples and the identified system—not a universal online swatch recommendation.
Review the homeowner walkthroughWill the stain look the same on all the boards?
Natural wood varies by board, grain, species, age, and exposure. A site cannot guarantee uniform appearance; sample evaluation and a written scope clarify the expected direction for the actual floor.
Read the species encyclopediaRepairs & damage
Repairs & damage
Can scratched or gouged hardwood floors be repaired?
Scratch repairs are $400 flat. We work toward a close blend, but a scratch repair will not look identical to the surrounding floor because existing finish has aged and sun-faded differently from new finish.
Read board-repair guidanceCan water-damaged hardwood floors be saved?
Water-damaged boards are handled with the same flat board-replacement tiers: $600 for 1–5 boards or $800 for 6–12 boards. Stop active water first. At 13 or more boards, use the full-refinish calculator or arrange an in-home visit instead of expecting a repair price.
Use the problem-diagnosis hubWhat causes hardwood floors to squeak, and can you fix it?
Squeaks can come from movement within a floor assembly, and a remote cause should not be guessed. Document the location and pattern, then have the construction and access assessed before destructive probing or repair claims.
Read symptom-first guidanceCan you replace just a few damaged boards without refinishing the whole floor?
Yes, small board replacement has clear packages: $600 for 1–5 boards or $800 for 6–12 boards. The repair includes replacement, sanding, feathering, and refinishing the repair area. At 13 or more boards, we move to a full-refinish conversation instead of adding a larger repair price.
Read board-repair guidanceWhat is cupping in hardwood floors and how is it fixed?
Cupping describes raised board edges with lower centers. It is a symptom, not a repair prescription: moisture/source investigation comes before sanding or cosmetic work.
Read the problem-diagnosis hubCan pet stains be removed from hardwood floors?
Whether a pet-related stain has a restoration path depends on depth, finish, wood, repeated exposure, moisture history, and surrounding material condition. It needs an in-person assessment rather than a promised result online.
Read repair boundariesNew hardwood installation
New hardwood installation
What types of hardwood flooring do you install?
PHR’s site distinguishes solid and engineered hardwood as real-wood constructions, while exact manufacturers, products, stock, dimensions, installation methods, and supplier availability are confirmed only after product and project review.
Explore the showroom referencesWhat is the difference between solid and engineered hardwood?
Both can use real wood, but exact construction, wear layer, subfloor, installation method, moisture requirements, and manufacturer instructions change the answer for a specific project.
Read the comparison hubCan hardwood floors be installed over concrete?
Some identified engineered products may have documented systems for certain concrete conditions, but the answer depends on the specific product, slab, moisture conditions, preparation, and manufacturer instructions. A generic website cannot approve it.
Read installation guidanceWhat is the best hardwood species for high-traffic areas?
A Janka number is comparative indentation data, not a scratch-proof warranty or a universal “best” answer. Room use, finish system, construction, maintenance, and the actual product all belong in the selection discussion.
Read the species encyclopediaDoes hardwood flooring need to acclimate before installation?
Use the current instructions for the identified product and installation system. Do not use a universal online day count because product documentation and actual site conditions govern the correct plan.
Read the DIY safety libraryCan hardwood floors be installed over radiant heat?
Radiant heat calls for an identified product and a manufacturer-approved installation system. We’ll look at the exact floor plan before we recommend a path.
Read the comparison hubMaintenance & care
Maintenance & care
How do I maintain hardwood floors after refinishing?
Start by identifying the finish and following its written instructions. Routine care should avoid generic shortcuts when the system is unknown; care products and methods are not interchangeable across finished and oiled wood.
Read the LOBA care libraryHow long do refinished hardwood floors last?
There is no universal lifespan promise. Wear depends on the identified floor, use, moisture conditions, maintenance, product system, accidents, and the actual project plan.
Read the care libraryHow often should hardwood floors be refinished?
Refinishing is not a calendar event. Visible wear, exposed wood, damage, finish history, construction, and the identified floor system determine whether maintenance, a recoat conversation, or a full assessment is appropriate.
Compare recoat and refinishWhat should I avoid putting on hardwood floors?
Avoid treating unknown flooring with a universal cleaner, steam method, wax, oil, polish, or repair product. Identify the finish and use current manufacturer directions; pause when there is unknown coating history or damage.
Read DIY safety guidanceHow do I prevent scratches on hardwood floors?
No species or coating is scratch-proof. Use the identified floor maker’s care instructions, manage grit and spills, protect furniture contact points appropriately, and avoid turning a general tip into a warranty claim.
Read the care libraryCan I use a steam mop on hardwood floors?
No. The NWFA says not to use wet or steam mops on wood floors because they can damage the finish and the wood over time.
Read the care libraryWhat type of vacuum is safe for hardwood floors?
Use a vacuum with its bare-floor setting to remove dust and dirt. If the maker of your identified floor gives different written instructions, follow those directions.
Read the care libraryShould I put rugs on hardwood floors?
Yes, area rugs can protect high-traffic sections, and doormats can reduce the dirt and moisture that comes in at an entrance. Use the care directions for your own floor before choosing any added product.
Read the care libraryWhat should I put under furniture legs on hardwood floors?
Felt pads under furniture legs can help prevent scratches and dents. Follow the written directions for your identified floor.
Read the care libraryWhat should I do if I spill water on a hardwood floor?
Clean a spill promptly with a dry or slightly damp cloth. Gently blot rather than rub, then watch for any sign that moisture reached below the surface.
Read the problem-diagnosis hubAbout PHR
About PHR
Are you licensed and insured in Arizona?
PHR’s fixed public trust line is: Licensed, Bonded & Insured · AZ ROC 367573. Ask for the current project documentation you need before work begins.
Read about PHRWhat areas do you serve?
PHR is based in Dewey, Arizona and serves the Prescott area and northern Arizona. Coverage is confirmed directly because a regional page cannot promise current availability or travel policy for a specific address.
Read regional guidesHow do I get a quote for my floors?
Start with the calculator for a controlled planning figure, then call, text, or email PHR for the in-home conversation that turns the actual floor into a written scope. The site can prepare an email you choose to send, but it does not submit a lead form.
Use the calculatorDo you guarantee your work?
PHR does not publish a generic guarantee. Project-specific commitments, exclusions, care guidance, and any applicable workmanship terms should be stated in the written scope rather than inferred from a marketing page.
Read the homeowner walkthroughDo you offer free estimates?
PHR’s public call to action is a free in-home estimate conversation. Call, text, or email directly; the browser-local calculator gives a planning figure and can prepare an email, but it does not schedule or store a request.
Contact PHRThe question behind most questions
What does this floor actually need?
Use the calculator for a controlled starting figure, then use the in-home conversation to turn condition, access, repairs, materials, and goals into a written scope.
